Hotel Iris

San Polo 2910/A - 30125 Venezia (VE)
Telefono: non disponibile - Sito web: non disponibile
Categoria: »Hotel 2 stelle - Zona: Venezia

A partire da

€ 16,20

Giudizio

77%

Hotel Iris

Generale

L’hotel Iris, situato nel centro storico della città, situato in un’area centrale e tranquilla, tipicamente veneziana, tra l’Università Ca’ Foscari e la Chiesa dei Frari, è vicinissimo alla fermata del vaporetto San Tomà sul Canal Grande.

Informazioni sulla struttura

La centralissima posizione dell’hotel permette di raggiungere in pochi minuti tutti i più famosi musei e luoghi di maggiore interesse : le Gallerie dell'Accademia, Palazzo Grassi, la collezione Peggy Guggenheim, il Teatro alla Fenice, il Ponte di Rialto e campo Santa Margherita, con i tipici bar e ristoranti veneziani.

Dispone di 25 camere decorate in stile classico veneziano.

Prima colazione e tasse di soggiorno NON incluse.


Il nostro staff sarà lieto di fornirvi tutte le informazioni necessarie, nonché la piantina della città, sconti sulla tariffa del parcheggio San Marco e ingresso gratuito al Casinò di Venezia.

Disponibile accesso ad internet wireless.

Check-out entro le ore 11.00
Check-in dalle ore 14.00

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Per cancellare le prenotazioni dovete contattarci almeno 48 ore prima della data di arrivo prestabilita per e mail o fax.

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77%

264 recensioni

Qualità / prezzo
n.d.
Staff
78%
Sicurezza
n.d.
Atmosfera
74%
Posizione
87%
Pulizia
71%

Tutti i giudizi e le recensioni sono basati sulle opinioni dei clienti e non sono opinioni di OstelliOnline.net.

Hotel Iris

52%

Rooms smell bad. Communal shower has broken light, no towel hook and drain is plugged. Bedside lamp is broken. Bed head board is filthy. General maintenance is poor. Look elsewhere.

  • Lynda (hostelsclub)

Hotel Iris

58%

I know the hotel from 2009. Unfortunately it was horribly embarrassing run down in recent years. What a pity.

  • Theo (hostelsclub)

Hotel Iris

50%

POCO PULITO E PRIVO DI MANUTENZIONE!!! COLAZIONE PESSIMA.

  • cristina (hostelsclub)

Hotel Iris

20%

Before I begin, the receptionist that I’ll be referring to stated that his name is ‘Silva’, a man of indian descent. While all of the below transpired, please note that there was a total of 7 witnesses, as well as the other concierge, an Asian man who was very mannerly in comparison to Silva. If you’ve already made the mistake of booking this place I’d advise to request another attendant upon check-in, as he is not someone I would be around alone. Or if you’re looking to book because you’re on a tight budget, ensure to book the refundable rate, so that you have the opportunity to get reimbursed after you arrive and see that an extra 20-40 euros elsewhere is worth it!
Here’s how it went..
We’ve been travelling smoothly across Europe for a month until we arrived to Hotel Iris. Upon arrival Silva asked us for our passports (we were 2 couples). I handed mine and my husband’s passport, at which point Silva stated that our room was a single room. When asked for a double room and stated that we will pay the difference, Silva mentioned that there are no other rooms available. We pulled out our reservation documents and showed him that nothing on our end stated that. Silva continued to make copies of both passports. A few minutes passed, and he processed the information for all four of us; we figured we will make do with the single rooms, as he didn’t say anything further. As we picked up our luggage to go to the rooms, he asked my husband and my friend’s husband ‘where are you going?’ He said that only two of us could stay in the 2 rooms, and the other 2 would have to go elsewhere. After hours of travelling and lugging around our luggage trying to find this place, that’s the last thing any traveller wants to hear. Let alone have someone tell you to leave your spouse and look for an alternative hotel in a city you’re unfamiliar with. Also why did he still go ahead and copy all 4 of our passports if only 2 of us could stay.. Talk about shady.
15 minutes later Silva magically found one queen room available. We asked to take a look at the single and queen room. The rooms were nauseating. They smell of mold and odour, and are the size of a standard bathroom – extremely small. Even still, we figured we will make do as our options were limited, and take the one queen and one single room. When we returned downstairs, Silva started saying it would be an additional 40 euro PER PERSON/night. This would’ve now made it a total of 180 euro per night (we had 2 nights booked) to stay at a hole in the wall.
Appalled at Silva’s tone and ridiculous solution, we were beyond upset. We kept showing him our reservation papers and explaining that there must’ve been a glitch in the system, as his documentation was completely different than ours. Silva then stood up abruptly from his chair and started screaming at us. Yes, literally screaming. Silva must’ve been bipolar (I’m no doctor, but it was evident) because after 5 minutes of screaming, he then says to the other couple how they can stay at no extra charge, but that we had to go (because I was doing the talking and he was upset with me that I made sense and called him out on his scam of a system he had running). I said ‘of course they don’t have to pay anything extra now since you’ll be making 200 euros from our non-refundable rate that you got from us, since you’re kicking us out.’ Silva was all of a sudden quiet. The other couple began to get very upset with him as they saw the lack of customer service and were appalled that anyone would act so ignorant towards customers… ready for this?
Silva GOT UP from around his desk and came in front of us and was ready to take a swing/hit us. We called him out on his unprofessional customer service and told him this is no way to run a business, whether he’s the owner or not. We then left Hotel Iris the Dump and found a hotel less than a block away, which offered us a stay in the most beautifully furnished and immaculate hotel & room I’ve ever seen, for 140 euro/night. Yes we lost 200 euro for the 2 non-refundable nights at Hotel Iris the Dump, but after being treated like invalids, I’m sure you would’ve done the same. It was somewhere we felt unsafe

  • Jewella (hostelsclub)

Hotel Iris

20%

Before I begin, the receptionist that I’ll be referring to stated that his name is ‘Silva’, a man of indian descent. While all of the below transpired, please note that there was a total of 7 witnesses, as well as the other concierge, an Asian man who was very mannerly in comparison to Silva. If you’ve already made the mistake of booking this place I’d advise to request another attendant upon check-in, as he is not someone I would be around alone. Or if you’re looking to book because you’re on a tight budget, ensure to book the refundable rate, so that you have the opportunity to get reimbursed after you arrive and see that an extra 20-40 euros elsewhere is worth it!
Here’s how it went..
We’ve been travelling smoothly across Europe for a month until we arrived to Hotel Iris. Upon arrival Silva asked us for our passports (we were 2 couples). I handed mine and my husband’s passport, at which point Silva stated that our room was a single room. When asked for a double room and stated that we will pay the difference, Silva mentioned that there are no other rooms available. We pulled out our reservation documents and showed him that nothing on our end stated that. Silva continued to make copies of both passports. A few minutes passed, and he processed the information for all four of us; we figured we will make do with the single rooms, as he didn’t say anything further. As we picked up our luggage to go to the rooms, he asked my husband and my friend’s husband ‘where are you going?’ He said that only two of us could stay in the 2 rooms, and the other 2 would have to go elsewhere. After hours of travelling and lugging around our luggage trying to find this place, that’s the last thing any traveller wants to hear. Let alone have someone tell you to leave your spouse and look for an alternative hotel in a city you’re unfamiliar with. Also why did he still go ahead and copy all 4 of our passports if only 2 of us could stay.. Talk about shady.
15 minutes later Silva magically found one queen room available. We asked to take a look at the single and queen room. The rooms were nauseating. They smell of mold and odour, and are the size of a standard bathroom – extremely small. Even still, we figured we will make do as our options were limited, and take the one queen and one single room. When we returned downstairs, Silva started saying it would be an additional 40 euro PER PERSON/night. This would’ve now made it a total of 180 euro per night (we had 2 nights booked) to stay at a hole in the wall.
Appalled at Silva’s tone and ridiculous solution, we were beyond upset. We kept showing him our reservation papers and explaining that there must’ve been a glitch in the system, as his documentation was completely different than ours. Silva then stood up abruptly from his chair and started screaming at us. Yes, literally screaming. Silva must’ve been bipolar (I’m no doctor, but it was evident) because after 5 minutes of screaming, he then says to the other couple how they can stay at no extra charge, but that we had to go (because I was doing the talking and he was upset with me that I made sense and called him out on his scam of a system he had running). I said ‘of course they don’t have to pay anything extra now since you’ll be making 200 euros from our non-refundable rate that you got from us, since you’re kicking us out.’ Silva was all of a sudden quiet. The other couple began to get very upset with him as they saw the lack of customer service and were appalled that anyone would act so ignorant towards customers… ready for this?
Silva GOT UP from around his desk and came in front of us and was ready to take a swing/hit us. We called him out on his unprofessional customer service and told him this is no way to run a business, whether he’s the owner or not. We then left Hotel Iris the Dump and found a hotel less than a block away, which offered us a stay in the most beautifully furnished and immaculate hotel & room I’ve ever seen, for 140 euro/night. Yes we lost 200 euro for the 2 non-refundable nights at Hotel Iris the Dump, but after being treated like invalids, I’m sure you would’ve done the same. It was somewhere we felt unsafe

  • Jewella (hostelsclub)

Hotel Iris

10%

As soon as we walked in it was a nightmare. We booked 2 double rooms, Silva told us we booked 2 single rooms. He did the full check in knowing our situation and as we were to walk upstairs he told us our husbands needed to find somewhere else to stay. He took no responsibility and did not try to help. He said no double rooms were available. My friend got upset and Silva got even more upset and got up and started yelling at her saying she was rude. Customer service was HORRIBLE! He offered me a double room after but he would not accommodate my friend or even offer a refund. Our confirmations did not specify that it was a single room but he said his did. He once again yelled at my friend at which point she started to cry and her husband insisted they leave since he did not try to help at all or show any care or remorse. Silva has no respect for his customer. My husband and I stayed solely for the fact of not losing anymore money. He did not charge us any extra as he got the full costs of the room from my friend but at first he said it would be 40 euros extra to get the double. The room was disgusting, it smelt horrible the bed was uncomfortable the washroom was gross, we stayed in 18 cities this trip and this was by far the worst experience of my entire life. I do not recommend Iris at all, the cost was waaay too much for it even being a single room with a private washroom, it was a joke. We paid 90 euros a night and it was terrible!!! DO NOT BOOK HERE!!! It ruined our whole experience in Venice.

  • Ashley (hostelsclub)

Hotel Iris

90%

I selected the Iris based solely on its location: Its proximity to the Universita' Ca' Foscari - less than five minutes away on foot - makes it ideal for those attending a conference there. Otherwise, Iris is simply another two-star hotel in Venice. Clean but small, and almost no amenities. Pricing is fairly appropriate for lodging of this type & location.

  • Lee (hostelsclub)

Hotel Iris

100%

I had a terrible experience with my HotelsClub booking for this hotel. I paid for the nights accommodation but there was NO BED when I arrived. It was not the fault of the hotel's. HotelsClub have ignored my email requesting a refund. In all other respects, Signor Diego at the desk was wonderful & I would be very happy to stay at the hotel ( if I got the bed I paid for).

  • Mary (hostelsclub)

Hotel Iris

78%

Very nice Location! VERY Small rooms, but the price is good.
Who is just looking for a inexpansive place to stay in a very good area has the right address with Hotel Iris!

  • Sophia (hostelsclub)

Hotel Iris

44%

Our shower had mold growing all throughout the lines of grout. DEFINITELY had not been scrubbed in a very long time!

  • Tana (hostelsclub)

Hotel Iris

60%

According to the price allocated, this hotel does not provide good facility and services. Very strange, the hotel is too old and does not have electric charging point (e.g. my laptops) for the common EU charging system with medium size power sockets. The breakfast was just okay.

  • Raghunath (hostelsclub)

Hotel Iris

100%

TUTTO BENE...staff gentile ed accurato... d

  • Fiorella (hostelsclub)

Hotel Iris

26%

Worst hotel I've ever stayed at. It's a hostel. The name is a lie. They are not a hotel.
This place has roaches and is the most disgusting place to stay.

  • matthew (hostelsclub)

Hotel Iris

42%

very dirty and unfriendly. horrible breakfast.

  • Doris (hostelsclub)

Hotel Iris

32%

Room was freezing and no heating turned on when we asked - apparently it is controlled 'centrally'.
Nice to have room canal side but were kept awake both night due to loud talking outside the bar below.
Lobby area is really grotty and uninviting (even for a 2 star).
I would not like to stay at this place again.

  • lubna (hostelsclub)

Hotel Iris

64%

I would have expected more at this price... It's a hotel afterall. But my hostel in Rome costing me just €14 per night is better than this.
The shower was big but the water is neither warm or cold. I caught a cold because of this. Mosquitoes all over the room, dead ones sticking on the walls and the sheets seem not to be so clean. Some sockets doesn't work. Breakfast was only bread and crisps, milk and coffee.
Should have rented an airbnb or sth else.

  • Wai Yin (hostelsclub)

Hotel Iris

32%

Horrible Experience. The man at the desk was extremely rude. They lost our keys on the first night - which made me feel as if someone was in the room. Felt unsafe. The man was also clueless and couldn't find our reservation. EVERYTHING ABOUT THE EXPERIENCE WAS HORRIBLE.

  • Nikki (hostelsclub)

Hotel Iris

78%

Decent size and comfortable room, Wifi worked well, hotel was clean in general. Bathroom was a bit of a squash with a shower that didn't really heat up. Was a bit put off when on arrival I couldn't pay my card- very rare in this day and age.

  • David (hostelsclub)

Hotel Iris

98%

I found the staff very kind and helpful, the location was perfect. The only negative thing was that the hotel is fairly run down, which give a shabby impression.

  • Kjerstin (hostelsclub)

Hotel Iris

100%

Very nice staff. Took good care of us. Easy to communicate. Good value for money.

  • Per-Olof (hostelsclub)

Hotel Iris

34%

Worst hotel I have ever stayed in. Only one staff member (younger Italian gentleman) was polite ans helpful. Others were rude and should not be in the hospitality business. No hot water for shower, toilet did not flush properly, bugs everywhere, room not cleaned daily, and items stolen from room. Stay away don't be fooled by the cheaper (for Venice) price. The rooms are dilapidated and would require a large amount of repairs to even bring it close to their 2 star rating.

  • Sayat (hostelsclub)

Hotel Iris

42%

Got a different room than I had payed for. It looked like they used it for storing things.
Many small ANTS enjoyed my food.
Too expensive for the standard.
No sorries for the inconveniences.

  • Einar Faret (hostelsclub)

Hotel Iris

58%

Ottima posizione a prezzo accettabile.
Il vero difetto dell'hotel è la pulizia degli ambienti, assolutamente carente, e la manutenzione (è evidente che se si rompe qualcosa non si interviene per aggiustarla). Eppure basterebbe veramente poco per renderlo più gradevole.

  • Paola (hostelsclub)

Hotel Iris

98%

Very good price-performance. I had the superior room for 45 € the night. The staff was very friendly and the room fantastic. I would get here again. I had a beautiful trip to Venice and this hotel has done a lot for this. Grazie!!! :)

  • Doreen (hostelsclub)

Hotel Iris

86%

Lo staff è disponibile e accogliente, la posizione è ottima. Ho soggiornato in camera con bagno comune, per qualche notte puó andare, altrimenti lo sconsiglio, meglio bagno in camera.
Colazione inclusa, ma niente di speciale.
Rapporto qualità prezzo concludo dicendo che è ottima.

  • marta (hostelsclub)

Hotel Iris

98%

Ottimo servizio

  • Alberto (hostelsclub)

Hotel Iris

100%

C'ero già stata e mi ero trovata benissimo. La nuova formula dormitorio è convenienti essima. Perfetto!

  • Alessandra (hostelsclub)

Hotel Iris

100%

Ottima la posizione, strategico per muoversi liberamente per la città, accogliente e molto pulito, a due passi da un bar che fa delle brioches fenomenali ed un ottimo caffè.

  • Laura (hostelsclub)

Hotel Iris

20%

L'unica cosa positiva è la tranquillità, tutto decadente, anche lo stato igienico e la pulizia. Da evitare.

  • Filippo Guido (hostelsclub)

Hotel Iris

72%

Non male se per una notte! Io ho preso una singola, non male ma finestre vecchie dalle quali entra ogni tipo di rumore. il bagno era in comune e veramente troppo piccolo forse 4mq con una doccia wc e lavabo.
Sicuramente economico per gli standard veneziani.

  • Samuel (hostelsclub)

Hotel Iris

100%

Pochi asciugamani e no twin,ma eccellente posizione,prezzo,disponibilità e cordialità. Consigliatissimo! Grazie di tutto.

  • alessandra (hostelsclub)

Hotel Iris

46%

Purtroppo non posso lasciare un giudizio sull'hotel iris in quanto per un loro errore di prenotazione non avevano più la camera disponibile e mi hanno spostato in un altro albergo loro(hotel astoria). Quello in cui ho soggiornato era davvero indecente.

  • Camilla (hostelsclub)

Hotel Iris

98%

Ci siamo trovati benissimo. Quattro persone e un cane.

  • Dorota (hostelsclub)

Hotel Iris

80%

Televisione non funzionante e camere piccole e con forte odore di muffa

  • maria pia (hostelsclub)

Hotel Iris

88%

tutto a posto

  • carlos jose andres (hostelsclub)

Hotel Iris

88%

Un albergo modesto ma veramente comodo per raggiungere tanti posti in città, specialmente turistici. Lo staff è molto cortese.

  • Corradina (hostelsclub)

Hotel Iris

44%

Se ci si accontenta e non si è particolarmente schifignosi può andare

  • Luca (hostelsclub)

Hotel Iris

70%

Camere ok, posizione discreta: in 15 minuti a piedi si arriva a piazza San marco, prezzi buoni. Comsigliwto

  • Federico (hostelsclub)

Hotel Iris

98%

rapporto qualità convenienza molto elevato

  • Arianna (hostelsclub)

Hotel Iris

44%

Pareti dipinte a chiazze (ritocchi), il bagno al mattino non era riscaldato, i pannelli della cabina doccia non chiudevano, bastone appeso alla finestra ma senza tenda. La mattina il letto aggiustato e non rifatto. Completa delusione, anche perchè al momento della prenotazione mi è stato assicurato che la stanza era fedele alla fotografia, tutta arredata in giallo comprese le tende

  • Rossana (hostelsclub)

Hotel Iris

88%

Soggiorno piacevole grazie alla cortesia e simpatia del personale alla reception

  • Alessandro (hostelsclub)

Hotel Iris

94%

Ottimo rapporto qualità-prezzo

  • Roberto (hostelsclub)

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Prenotazione online

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Ultima recensione

52%

Rooms smell bad. Communal shower has broken light, no towel hook and drain is plugged. Bedside lamp is broken. Bed head board is filthy. General maintenance is poor. Look elsewhere.

  • 3 ottobre 2017

  • Lynda (hostelsclub)

Attività e servizi offerti

La struttura offre i seguenti servizi. Essendo soggetti a modifiche, è preferibile contattare direttamente la struttura se alcuni di essi dovessero essere indispensabili per la vostra prenotazione.

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